LINK connect a reliable ATM network to every major bank and building society, and make sure people in every corner of the UK can access cash.

A Banking Hub is a shared banking space available to everyone. The hubs are run by Cash Access UK and have a counter service where customers of all main banks can withdraw and deposit cash, make bill payments, and carry out regular banking transactions. The Hubs also have private spaces where customers can speak to someone from their own bank about more complex issues. The banks work on a rotating basis, so there will be staff from different banks available on different days.

Whenever a participating bank or building society makes a change to its network it notifies LINK in advance. LINK will then assess the location’s needs, looking at other services available locally, the number of people and number of shops, and determine whether the community needs a Banking Hub or not.

A community can also make a request to LINK for a Banking Hub, but if a bank has recently announced a branch closure in the community, LINK will have already carried out an assessment, and a further one will not be completed unless the community’s circumstances have changed.

When LINK recommends a new Banking Hub, they ask Cash Access UK to deliver it by seeking the best location and working with their members to provide community bankers.

If you think your community needs a Banking Hub, contact your MS, MP or a local Councillor for support to complete the application via the LINK website below.

https://www.link.co.uk/helping-you-access-cash/request-access-to-cash